Privacy Policy

1. Definitions and General Information

Term Definition
ZippyLingo, Tiimbr Limited, “us”, “we” or “our” ZippyLingo is a trading name of Tiimbr Limited. Tiimbr Limited is a company registered in England and Wales under number 11589920, whose registered office is at 6 St. Cross Road, Winchester, Hampshire, SO23 9HX.
“user” or “you” A Client who accesses the Website who is neither in the employment of Tiimbr Limited nor acts for the Company in the course of their employment and who is not a contractor, subcontractor or adviser providing services to the Company who as such accesses the Website in the course of delivering services.
Data All information that the Client submits to Tiimbr Limited, either given to us by the Client, received from other sources or automatically collected, most usually but not exclusively received via our Website and through digital communication (email).
Cookie(s) A small piece of Data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional Data that serves the purpose of the Cookie and the lifespan of the Cookie itself. Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences) and to personalise your content (e.g. advertising, language).
Data Protection Law(s) Any applicable data protection or privacy laws or regulations including all laws and regulations implemented in the United Kingdom, the European Union’s Data Protection Directive 95/46/EC, the General Data Protection Regulation and the European Union's Privacy and Electronic Communications Directive 2002/58/EC.
GDPR (General Data Protection Regulation) A legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).
Website Our Website, which is https://zippylingo.com, and is the Website you are currently using.
Contract The legally binding agreement between the Client and the Company for the supply of the Services, initiated when ordering or paying for any of the Services.
Service(s) Any translation or any other project undertaken by or supplied by us.

This Privacy Policy applies between you, the user of our Website, and Tiimbr Limited, the owner and provider of this Website. Your privacy is important to us. It is the Company’s policy to respect the Client’s privacy regarding any information the Company may collect from the Client across its Website, https://www.zippylingo.com, and other sites owned and operated by the Company.

2. Data Collected

Log Data

When you visit our Website, our servers may automatically log the standard Data provided by your web browser. This may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page and other analytic details.

To summarise, we may automatically collect the following Log Data while you are accessing our Website:

  • IP address;

  • web browser type and version;

  • pages you visit on our Website;

  • time and date of your visit;

  • time spent on each page; and

  • general information related to your activity on our Website.

Device Data

We may also automatically collect Data about the device you are using to access our Website. This Data may include the device type, operating system, unique device identifiers, device settings and geo-location information. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

To summarise, we may automatically collect the following Device Data while you are accessing our Website:

  • device type;

  • operating system;

  • unique device identifiers;

  • device settings; and

  • geo-location.

Personal Information

We may ask for personal information, such as your:

  • name;

  • email address;

  • social media profiles;

  • date of birth;

  • phone/mobile number;

  • home/mailing address;

  • company name;

  • business address;

  • website address;

  • payment information;

  • CV (only if applying for a position with us); and

  • certificates of qualification (only if applying for a position with us).

Data Received from Third Parties

We may receive Data about you from the following third parties:

  • Google;

  • Hotjar;

  • Squarespace;

  • Stripe; and

  • LinkedIn.

Method of Data Collection

Data may be collected by us from:

  • data that has given by you to us;

  • data that has been received from any other sources; and

  • data that has automatically been collected.

3. Legal Bases for Processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have a legal basis for doing so. These legal bases depend on the Services you use and how you use them, meaning we collect and use your information only where:

  • It is necessary for the performance of a Contract to which you are a party or to take steps at your request before entering into such a Contract (for example, when we provide a Service you request from us).

  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for the purpose of research and development, to market and promote our Services and to protect our legal rights and interests.

  • You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter).

  • We need to process your Data to comply with a legal obligation.

  • Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (although this will not affect any processing that has already taken place).

We do not retain personal information for longer than is necessary. While we do retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and thus cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

4. Collection and Use of Information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To enable you to customise or personalise your experience of our Website.

  • To attribute any content (e.g. comments and feedback) you submit that we publish on our Website.

  • To process any transactional or ongoing payments.

  • To deliver Services to you.

  • To enable you to access and use our Website, associated applications and associated social media platforms.

  • To contact and communicate with you.

  • For internal record keeping and administrative purposes.

  • For analytics, market research and business development, including to operate and improve our Website, associated applications and associated social media platforms.

  • To run competitions and/or offer additional benefits to you.

  • For advertising and marketing, including sending you promotional information about our Services

  • To comply with our legal obligations and to resolve any disputes that we may have.

  • To consider your application for employment.

5. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators.

  • Our employees, contractors, subcontractors and/or related entities.

  • Sponsors or promoters of any competition that we run.

  • Credit reporting agencies, courts, tribunals and regulatory authorities, in the event that you fail to pay for Services we have provided to you.

  • Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.

  • Third parties, including agents or subcontractors, who assist us in providing information, Services or direct marketing to you.

  • Third parties to collect and process data.

6. International Transfers of Personal Information

The personal information we collect is stored and processed in the United Kingdom and where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to its disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries within the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar Data Protection Laws to those in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under the privacy laws of our jurisdiction.

7. Your Rights and Controlling Your Personal Information

Choice and Consent

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 18 years of age, you can browse our Website but you cannot enter into a Contract for Services.

Information from Third Parties

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant to us that you have the consent of such person to provide personal information.

Restrict

You may choose to restrict the collection or use of your personal information. For example, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using our contact form. If you ask us to restrict or limit how we process your personal information, we will inform you how the restriction affects your use of our Website and Services.

Access and Data Portability

You may request details of the personal information that we hold about you. Where possible, we will provide this information in PDF format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. However, as UK tax laws require that we retain basic personal information about you for a period of six years, we are unable to immediately expunge your record completely. Therefore your name, address and contact details will remain on your record for six years after which this information will be deleted. You may also request that we transfer this personal information to another third party.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using our contact form. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. As it is important that the personal information we have for you is up to date and accurate, please ensure that we are kept informed of any changes to this Data for the period for which we are entitled to hold it.

Notification of Data Breaches

We will comply with laws applicable to us in respect of any data breach.

Complaints

If you believe that we have breached a relevant Data Protection Law and wish to make a complaint, please contact us using our contact form and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the steps we will take to deal with your complaint and the outcome of our investigation. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. In the UK, the appropriate contact is the Information Commissioner’s Office (ICO), the details for whom can be found on their website.

Unsubscribe

To unsubscribe from our email database or to opt-out of communications (including marketing communications), please contact us using our contact form or opt-out using the opt-out facilities provided in the communication.

Deletion of Information

In the event that you decide that you do not wish to continue to work with us, upon request your profile will be deactivated and we will no longer contact you. However, under UK tax laws we are required to retain basic information about you (name, address, contact details) for six years following which this information will be deleted.

8. Data Retention

Your Data will only be held on our systems for the necessary period as defined in this Privacy Policy unless the law permits or requires a longer period of retention or if you request us to delete the Data we hold. However, when we delete your Data, certain information will be retained on our backup or archive systems in accordance with regulatory, legal or tax purposes.

9. Cookies

We use “Cookies” to collect information about you and your activity across our site. A Cookie is a small piece of Data that our Website stores on your computer and accesses each time you visit so that we can understand how you use our site. This helps us to deliver content to you based on preferences you have specified. Please refer to our Cookie Policy for more information.

10. Business Transfers

If we or our assets are acquired, or in the unlikely event that our business terminates or we enter into bankruptcy, we would include Data among the assets transferred to any parties that acquire us. You acknowledge that such transfers may occur and that any parties who do acquire us may continue to use your personal information according to this policy.

11. Limits of Our Policy

Occasionally, our Website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot therefore accept responsibility or liability for their respective privacy practices.

12. Transfer of Rights

Your rights under this Privacy Policy may not be transferred to any other party. Where we can reasonably be assured that your rights will not be affected, our rights under this Privacy Policy may be transferred.

13. Invalid or Unenforceable Provisions

Should any clause or provision within this Privacy Policy become invalid or cease to be enforceable, it will be removed from the Privacy Policy and will no longer be effective. However, all other clauses or provisions within this Privacy Policy will remain valid and enforceable following its removal.

14. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

15. ZippyLingo Data Controller

To contact the ZippyLingo Data Controller, please get in touch with us using our contact form.

16. Changes to This Policy

At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will take reasonable steps to inform users of any changes via our Website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this Privacy Policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.

This Privacy Policy was last amended on 11th December 2019 at 19:21.