We use cookies to help improve your experience of https://www.zippylingo.com. This Cookie Policy forms part of ZippyLingo's Privacy Policy and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use who may also employ cookies as part of their service although they are not covered by our Cookie Policy.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.zippylingo.com, with the understanding that we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie and the lifespan of the cookie itself.

While you are browsing, websites may put cookies on your computer or mobile device which can be used for different purposes, for example:

• to enable search engines to recognise that you require your search results in English;

• to enable a website to recognise your preferences negating the need to customise these every time you use the site;

• to enable websites to deliver an improved service in that they show only the content that is most relevant to you;

• to enable the identification of errors and their solution; or

• to analyse the performance of a website.

Cookies are mostly used as a way to remember certain information that will enable you to browse the web more convenient and easy way.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. time zone and notification preferences) and to personalise your content (e.g. advertising and language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies” and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called “third-party cookies” and can be used to track you on other websites that use the same third-party service.

Types of Cookies and How We Use Them

Essential Cookies

Essential cookies are crucial to your experience of a website, enabling core features such as user logins, account management, shopping carts and payment processing. Whilst our Website does not have many of these features, nonetheless without these essential cookies we will be unable to provide certain services you may request. As these cookies are indeed essential, there is no requirement for us to seek your consent to use them.

Performance Cookies

Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies to understand visitor usage patterns, identify and diagnose problems or errors their users may encounter and make better strategic decisions in improving their overall website experience for their audience. These cookies may be set by the website you are visiting (first-party) or by third-party services.

We use performance cookies on our Website that collect certain information with regard to how visitors use a website, for instance which pages are visited most often. They can also indicate how visitors arrived at our Website by giving information about which web page or email link was clicked on and can also confirm whether an email that has been sent has been opened by the recipient.

Some performance cookies are analytics cookies which enable us to monitor traffic to our Website. This is performed by web analytic software supplied by a third party, for example we use Google Analytics and Hotjar cookies. Such cookies may also be able to indicate and summarise categories of visitors, for instance whether visitors are male or female, those within a certain age bracket or those who share certain interests. This enables us to see what percentage of visitors to our Website fall into specific categories but does not reveal the identity of any individual.

Hotjar helps us to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and do not like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details about Hotjar, please click here.

Although no data will be passed to third parties that would enable them to identify individual visitors, this cookie data may be associated by us with certain data submitted by you which is personally identifiable, for instance if you if you complete or partially complete a form online. In this way, we can ensure that any communications we send to you are relevant.

On accessing the ZippyLingo Website, you are giving consent for us to place performance cookies on your device.

Functionality Cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service.

On accessing the ZippyLingo Website, you are giving consent for us to place functionality cookies on your device.

Targeting/Advertising Cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies to improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you are visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.

On accessing the ZippyLingo Website, you are giving consent for us to place targeting/advertising cookies on your device.

Third-Party Cookies on Our Site

We may employ third-party companies and individuals on our Websites – for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by ZippyLingo's Cookie Policy.

Our Third Party Privacy Promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with our own. We will never knowingly include third-party services that compromise or violate the privacy of our users.

How You Can Control or Opt-Out of Cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our Website. Most browsers are configured to accept cookies by default but you can update these settings to either refuse cookies altogether or to notify you when a website is trying to set or update a cookie.

If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean that you are unable to access certain features and content across the sites you visit.

If you wish to manage cookies on your browser, the best advice is to consult the website of the manufacturer of your browser for further instructions regarding cookies and how you can manage/delete them.

Changes to the Cookie Policy

This Cookie Policy may, on occasion, be updated. Although we will inform you if significant changes to the policy are made, it is recommended that you regularly check that you are aware of the most recent version.

This Cookie Policy was last amended on 11th December 2019 at 20:05.